Privacy Policy
Last updated: [INSERT DATE]. This page explains what we collect, why, and how to contact us.
Important: This is a starting template and should be reviewed by your own legal counsel before launch. Replace every [BRACKETED] placeholder with real values.
1. Who we are
SEO Tribe ("we", "us", "our") is a digital marketing service operated by [COMPANY LEGAL NAME], registered at [REGISTERED ADDRESS], [COMPANY NUMBER if applicable]. You can reach our data contact at privacy@seotribe.com.
2. What we collect
We collect only what we need to respond to enquiries and run the website.
- Enquiry form data — name, email, company, website URL, service interest, budget, communication preference, and the message you send us. We collect this because you give it to us to ask about our services.
- Technical data — IP address, browser user-agent and the time of your request. We use this for spam and abuse prevention.
- Analytics — if we run analytics (e.g. Google Analytics 4), we collect aggregated information about how the site is used. You'll see a consent banner if we run cookie-based analytics in your region.
3. Why we collect it (legal basis)
- Contract / pre-contract — to respond to your enquiry and provide our services (UK/EU GDPR Art. 6(1)(b)).
- Legitimate interests — to keep the website secure and free of spam, and to understand how visitors use the site (Art. 6(1)(f)).
- Consent — for non-essential cookies and marketing communications (Art. 6(1)(a)).
4. How long we keep it
- Enquiry data: up to [24 months] after our last contact, then deleted unless you become a client.
- Client data: for the duration of our engagement plus [7 years] for tax/accounting purposes.
- Technical logs: up to [30 days].
5. Who we share it with
We don't sell your data. We share it only with the suppliers we use to run the business — for example:
- Our email provider (to deliver enquiry notifications)
- Our website host ([wpx.net])
- Our analytics provider (if applicable)
Each supplier is bound by an appropriate data-processing agreement.
6. International transfers
Some of our suppliers may process data outside the UK/EEA. Where that happens, we rely on appropriate safeguards (UK IDTA / EU Standard Contractual Clauses).
7. Your rights
Under UK and EU data-protection law you have the right to access, correct, delete, restrict, port or object to our processing of your data. To exercise any of these, email privacy@seotribe.com. You can also complain to the [ICO / your local data-protection authority].
8. Cookies
We use the minimum cookies needed to run the site (session, security). If we add optional cookies (analytics, marketing) we'll ask for consent first. You can change your consent at any time via the cookie banner.
9. Changes to this policy
We'll update this page when our practices change. The "last updated" date at the top tells you when.
10. Contact
Email privacy@seotribe.com or write to us at the address in section 1.